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Recommended reading
Making sense of your TELUS Service Agreement: your questions answered
Get fast answers to the questions we hear most about your Service Agreement — covering suspensions, discounts, transfers, cancellations and more.
Ways to pay your bill
Pre-authorized payments are the simplest route for settling your TELUS bill, though plenty of other easy options are available too.
Support for overdue balances and late payments
Look through what’s available if your balance is past due, from sorting out payment troubles to arranging a payment plan.
Still stuck? These extra resources may help.
Ask fellow customers
Join the TELUS community and get answers from other customers over on our forum, TELUS Neighbourhood.
Manage your Internet & TV service
Troubleshoot Wi-Fi, keep an eye on usage and boost your network performance through the TELUS Connect app.
Accessibility at TELUS
We’re dedicated to making sure everyone has equal access to the devices and services they rely on to stay connected.